This Privacy Policy applies to the
https://www.governmentdocumentservices.com
We at HB Document Services (https://www.governmentdocumentservices.com) recognizes the importance of maintaining your privacy. We value your privacy and appreciate your trust in us. This Policy describes how we treat user information we collect on https://www.governmentdocumentservices.com and other offline sources. This Privacy Policy applies to current and former visitors to our website and to our online customers. By visiting and/ or using our website, you agree to this Privacy Policy. Privacy Policy may get updated from time to time. We will not sell your details to any third parties.
https://www.governmentdocumentservices.com is a property of HB Document Services, an Indian Partnership Firm registered (Registration Number: DKM-F253-2019-20) under the Indian Partnership Act 1932 having its registered office at 3-383 “Vailankani Villa,” Near Kelarai Church, Pedamale Post, Mangaluru – 575029, Karnataka, India.
Information we collect
Contact information. We might collect your name, email address, mobile number, phone number, street, city, state, pin-code, country and IP address for the purpose of carrying out the business.
Payment and billing information. We might collect your billing name, billing address and payment method when you make purchases of document service(s). We will NEVER collect your credit card number or credit card expiry date or other (PCI) details pertaining to your credit card on our website. Credit card information will be obtained and processed by our online payment partners – Paypal and Instamojo.
Information you post. We collect the information you post in a public space on our website or on a third-party social media site belonging to HB Document Services.
Demographic information. We may collect demographic information about you, the location you are interested to invest in real estate, real estate opportunities, other consulting services you may like. We might collect this as a part of a survey also.
Other information. If you use our website, we may collect information about your IP address and the browser you’re using. We might look at the duration of time spent on our website, pages accessed and articles that interest you on our website. We might also collect the type of mobile device you are using, or the version of the operating system your computer or device is running. These will help us improve our services to you and other clients.
We collect information in different ways.
We collect information directly from you: We collect information directly from you when you register or buy document services. We also collect information if you post a comment on our websites or ask us a question through phone or email or WhatsApp or Telegram or any social media.
We collect information from you passively: We use tracking tools like Google Analytics, Google Webmaster, browser cookies and web beacons for collecting information about your usage of our website.
We get information about you from third parties: For example, if you use an integrated social media feature on our websites. The third-party social media site will give us certain information about you. This could include your name and email address.
Use of your personal information
We use the information to contact you: We might use the information you provide to contact you for confirmation of a purchase on our website or for other promotional purposes.
We use the information to respond to your requests or questions. We might use your information to confirm your purchase of any document-related services.
We use the information to improve our products and services. We might use your information to customize your experience with us. This could include displaying content based upon your preferences.
We use the information to look at site trends and customer interests. We may use your information to make our website and products better. We may combine the information we get from you with information about you we get from third parties.
We use the information for security purposes. We may use the information to protect our company, our customers, or our websites.
We use the information for marketing purposes. We might send you information about special promotions or offers. We might also tell you about new features or products. These might be our own offers or products, or third-party offers or products we think you might find interesting. Or, for example, if you buy document services from us, we may recommend a legal expert in your area for getting legal opinions on the documentation.
We use the information to send you transactional communications. We might send you emails or SMS or WhatsApp or Telegram messages or Social Media messages about your account or regarding purchased services. We may communicate with you regarding the latest updates and/ or need to receive more details in order to process your request. We use information as otherwise permitted by law.
Sharing of information with third-parties
We will share information with third parties who perform services on our behalf. We share information with vendors who help us manage our online registration process or payment processors or transactional message processors. Some vendors may be located outside of India.
We may share information if we think we have to in order to comply with the law or to protect ourselves. We will share information to respond to a court order or subpoena. We may also share it if a government agency or investigatory body requests it. Or, we might also share information when we are investigating potential fraud.
We may share information with any successor to all or part of our business. For example, if part of our business is sold, we may give our customer list as part of that transaction.
We may share your information for reasons not described in this policy. We will tell you before we do this.
Email Opt-Out
You can opt-out of receiving our marketing emails. To stop receiving our promotional emails, please email sachin@hbassociate.com. It may take about ten days to process your request. Even if you opt-out of getting marketing messages, we will still be sending you transactional messages through email and SMS about your purchases.
Third-party sites
If you click on one of the links to third party websites, you may be taken to websites we do not control. This policy does not apply to the privacy practices of those websites. Read the privacy policy of other websites carefully. We are not responsible for these third-party sites.
Grievance Officer
In accordance with Information Technology Act 2000 and rules made there under, the name and contact details of the Grievance Officer are provided below:
Mr. Sachin Pereira
3-383, “Vailankani Villa”
Near Kelarai Church, Pedamale Post
Mangalore – 575029, Karnataka, India
Phone: +91-94813 78517
Email: sachin@hbassociate.com
If you have any questions about this Policy or other privacy concerns, you can also email us at sachin@hbassociate.com
Updates to this policy
This Privacy Policy was last updated on 20th March 2020. We may change our privacy practices from time to time. We will notify you of any material changes to this policy as required by law. We will also post an updated copy on our website. Please check our site periodically for updates.
Jurisdiction
If you choose to visit the website, your visit and any dispute over privacy is subject to this Policy and the website’s terms of use. In addition to the foregoing, any disputes arising under this Policy shall be governed by the laws of India and jurisdiction of the courts of Mangaluru, Karnataka, India, for the adjudication of any disputes.
Please note: We cannot guarantee the documents received from government departments will be in your favour. HB Document Services will not be liable for such outcomes. HB Document Services will do the best to process your request as soon as possible, however, there are many factors beyond our control (office closures, holidays or staff vacations, lockdown) due to which we may not be able to promise accurate document delivery dates. Also due to reasons beyond our control, the document of your choice may not have the desired outcome. HB Document Services is not liable in such cases.
